January 18, 2018, 10:16 am Thursday

HR Personnel


To provide administrative support to the Head of the Human Resources Department on all personnel matters



Support in the Human Resources Functions

  1. Performs customer service functions by answering employee requests and questions
  2. Conducts benefits enrollment for new employees
  3. Updates HR spreadsheet with employee change requests and processes paperwork
  4. Assists with processing of terminations
  5. Assists with the preparation of the performance review forms
  6. Assists HR Head with various department projects and/or special projects
  7. Assists with recruitment and interview process
  8. Schedules meetings and interviews as requested by HR Head
  9. Makes photocopies, faxes documents and performs other clerical functions
  10. Files papers and documents into appropriate employee files
  11. Prepares new employee files

Special Projects

Performs other duties that may be assigned from time to time (as needed)


Internal External
All Offices
Branch Offices



Required: Education

  • Graduate of four-year Bachelor’s Degree

Preferred: Work Experience

  • Minimal or no work experience required



Functional Competencies

  • Accuracy and Credibility
    • Completes task accurately and efficiently; maintains accurate and complete records; recognizes and corrects errors independently; consistently provides reliable and accurate information and reports
  • Communicaton
    • Ability to clearly and concisely compose and/or edit correspondence, reports, and manuals to request or provide information
  • Decision-Making
    • Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change
  • Teamwork
    • Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals
  • Attention to Detail
    • Thorough when performing work and conscientious about attending to detail
  • Technical Competency – Employee Benefits

    • Has sufficient knowledge of HR concepts, principles, and practices related to retirement, insurance, injury compensation, and other employee benefits programs

  • Technical Competency – Personnel Action Processing
    • Utilizes governing guidance to timely and accurately input actions into the automated personnel system/established processes to document personnel actions

  • Technical Competency – Recordkeeping

    • Utilizes governing personnel recordkeeping guidance to create, file, maintain, and safeguard personnel record

  • Technical Competency – Staff Acquisition
    • Has knowledge on HR concepts, principles, and practices related to identifying, attracting, and selecting individuals and placing them into positions to address changing organizational needs